2021 Customer Satisfaction Poll – Net Promoter Score (NPS)
In this year’s customer satisfaction poll you rated our software 9.0 out of 10 in Net Promoter Score (NPS).
Accordingly, we’d like to say a big thank you to all participants and also to thank you for your very constructive feedback.
We are looking at your fresh ideas and already working to bring them to you in our upcoming software releases!
One of the most interesting things is the ability to access files from most of the NMR machines.
I’ve been using your products and interacting with your customer service for over 10 years. My experience has exceeded my expectations and therefore I would not use any other product.
I still mostly use the old NMR interface but I’m getting more used to the new one.
